Back to overview
Degraded

A partial service disruption is being investigated

Apr 28 at 03:50pm UTC
Affected services
IO Intelligence API
IO Worker Core + POW "ZKTFLOPs Proofs"
POTL
IO Worker Auth API
Payments API
io.net
cloud.io.net
worker.io.net
explorer.io.net
developers.io.net
docs.io.net

Resolved
Apr 30 at 05:29pm UTC

The issue resolution confirmed by response team

Updated
Apr 29 at 02:45pm UTC

Most of the LLM models are recovered and back in service again on Chat UI and API.

The model Deepseek R1 is still experiencing an outage. The team is working on the fix. Thanks for your patience!

Updated
Apr 28 at 10:52pm UTC

We have identified the root cause and team is working bringing back the model as stable again.

Created
Apr 28 at 03:50pm UTC

Some LLM models are unavailable. The root cause is being investigated...